Thank you for shopping Truck Safety USA.
If you are not satisfied with your purchase, we are here to help.
Warranty:
If you receive a defective product covered under warranty, Truck Safety USA will help you to facilitate a repair or replacement of the item as deemed necessary.
*Warranties vary. Contact us for specific details if you have questions.
Returns:
If within 30 calendar days from receiving your item you are unsatisfied for any reason other than a valid warranty claim, we will help you with a product exchange.
If the product cannot be exchanged and you opt to return the product, a restocking fee will be assessed. The restocking fee will depend on the condition of the goods at the time of the return.
All returns must be pre-authorized by calling us at 217-965-3941.
Unauthorized returns or “chargebacks” are not permitted.
Refunds:
Once your item is received it will be inspected to verify it is a valid return and we will initiate a refund minus the restock fee.
Shipping:
You will be responsible for paying shipping costs to return your item. Shipping costs are non-refundable.
Contact Us:
If you have any questions, please contact us at 217-965-3941 or [email protected]
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